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CCRIF Annual Report 2012 - 2013

Near the end of this fiscal year – one year into CCRIF’s new strategic planning period – the Board of Directors held a one-day review of the 2013-2015 Strategic Plan to re-examine the key elements of the Plan based on CCRIF’s experience and performance thus far and to determine whether CCRIF is meeting the needs of its members and stakeholders, and achieving its vision and mission. As a result of this review, the customer value proposition and annual targets were sharpened to better reflect CCRIF’s work and our members’ needs. The new value proposition is reflected in this report.